Having a loved one incarcerated hundreds of kilometres from home is one of the hardest parts of a prison sentence for any family. Long travel, the cost of transport, and limited visiting days make it difficult to maintain the contact that rehabilitation depends on. Many families ask us whether they can have an inmate moved to a correctional centre closer to home, and the honest answer is that it is possible, but it is never guaranteed.
Transfers between correctional centres in South Africa are managed by the Department of Correctional Services under the Correctional Services Act 111 of 1998. The decision is administrative and is taken by the National Commissioner or a delegated official, not by the inmate or the family. This article explains the legal basis for a transfer, how to make the request, what the Department must consider, and what to do if a fair request is refused.
None of what follows should be read as a promise that a transfer will be approved. The Department balances family proximity against security classification, bed space, rehabilitation programmes and sentence planning, and operational need almost always wins. What a lawyer can do is make sure the request is properly motivated and that any unlawful refusal is challenged.

The Legal Framework for Inmate Transfers
The custody and movement of inmates in South Africa is governed by the Correctional Services Act 111 of 1998. Two provisions matter most when a family asks about a transfer.
For sentenced offenders, section 43 of the Act deals with the location and transfer of sentenced inmates. It provides that, subject to availability of accommodation and facilities to meet the offender’s security requirements, a sentenced offender must be housed at the correctional centre closest to the place where he or she is to reside after release. The same section gives the National Commissioner the power to transfer an offender from one correctional centre to another.
For awaiting-trial (remand) detainees, the Commissioner likewise has the power to move a detainee between facilities, usually driven by court attendance, the warrant of detention, security classification and bed space rather than family preference.
- Section 3 of the Act gives the Commissioner control over the custody, placement and transfer of all inmates.
- Section 43 sets the proximity principle for sentenced offenders, but qualifies it with security, accommodation and programme needs.
- The Commissioner’s discretion is wide, and the courts will not lightly substitute their own view of where an inmate should be housed.
Who Can Request a Transfer?
More than one person can set a transfer request in motion. In practice the Department will consider a written request from any of the following:
- The inmate, through the head of the correctional centre;
- The inmate’s legal representative;
- A spouse, parent, sibling or adult child of the inmate; or
- A social worker or medical practitioner with a relevant professional reason.
Whoever makes the request, the decision still sits with the Department. The most effective route is almost always for the inmate to submit the request internally through the head of centre, supported by a motivated letter from the family or attorney setting out the reasons and attaching proof.
Step 1: Confirm Where the Inmate Is Classified
Before requesting a transfer, confirm the inmate’s current security classification, sentence plan and the programmes they are enrolled in. These factors determine which centres can lawfully accommodate them. A maximum-security offender cannot simply be moved to a medium facility closer to home, and an offender enrolled in a specific rehabilitation programme may be retained until it is completed.
The inmate can request this information from the head of centre or the Case Management Committee assigned to them. If the Department will not provide it, an attorney can request it on the record.
Step 2: Gather Supporting Documents
A transfer request stands or falls on its motivation. Useful supporting documents include:
- A certified copy of the inmate’s identity document and warrant of committal;
- Proof of the family’s residential address near the requested facility, such as a utility bill or lease;
- Medical reports if the transfer is needed for specialist treatment;
- Letters from employers or educators confirming the family’s ties to the area;
- Particulars of minor children or elderly dependants who are affected by the distance; and
- Any documented safety incident at the current centre.
The goal is to show real, identifiable hardship caused by the distance, balanced against factors that show the inmate poses no obstacle to placement at a closer centre.
Step 3: Draft and Submit a Written Request
The formal request should be addressed to the head of the current correctional centre, copied to the Area Commissioner and the Regional Commissioner. It should state the requested facility, the reasons for the transfer, and refer to the proximity principle in section 43 of the Correctional Services Act. Keep the tone factual and respectful.
The head of centre will forward the request with a recommendation to the delegated official who decides. Keep a stamped copy of every page submitted. If the Department refuses to accept the request, that refusal is itself reviewable.
Step 4: Follow Up and Record the Response
There is no fixed statutory timeframe for a transfer decision, and requests often take weeks or months. Follow up in writing at reasonable intervals. If you receive a refusal, ask for written reasons. A refusal that gives no reasons, or that relies on a factual error, is far easier to challenge than one that is properly motivated.
What If the Transfer Is Refused?
A refusal is not the end of the road. Where the Department has ignored the proximity principle in section 43, or acted on irrelevant considerations, the decision can be taken on review to the High Court under the Promotion of Administrative Justice Act 3 of 2000 (PAJA). The court will not tell the Department where to house the inmate, but it can set aside an irrational or procedurally unfair decision and send it back for a fresh one.
Grounds that have supported challenges include a refusal that gives no reasons, a decision based on a wrong security classification, and a failure to consider documented medical or family hardship. Each case turns on its own facts.
Family Proximity Is a Factor, Not a Right
Section 43 creates a preference, not a guarantee. Even where family proximity is clearly established, the Department can lawfully refuse a transfer on operational grounds, including:
- Bed space and capacity at the requested centre;
- The inmate’s security classification;
- The need to complete a sentence plan or rehabilitation programme;
- Safety and gang-management considerations; and
- Outstanding court appearances or appeals.
Managing expectations matters. A well-prepared request improves the odds, but no attorney can promise that a transfer will be approved.
Frequently Asked Questions
How do I get an inmate transferred closer to home in South Africa?
Submit a written transfer request through the head of the current correctional centre, copied to the Area and Regional Commissioner. Set out the reasons, attach proof of family residence and any supporting reports, and refer to the proximity principle in section 43 of the Correctional Services Act 111 of 1998. The National Commissioner or a delegated official decides.
Can a family member request an inmate transfer?
Yes. A spouse, parent, sibling or adult child can submit a written motivation, although the most effective route is for the inmate to request the transfer internally through the head of centre, supported by a letter from the family or their attorney.
Is the Department of Correctional Services required to house an inmate close to family?
No. Section 43 of the Correctional Services Act 111 of 1998 creates a preference for housing a sentenced offender near where they will reside after release, but it is qualified by the availability of accommodation, security requirements, programme needs and operational considerations. Family proximity is a factor, not a guarantee.
How long does an inmate transfer take in South Africa?
There is no fixed statutory timeframe. Decisions often take weeks or months because they depend on security classification, bed space, sentence planning and programme availability at both the sending and receiving centres. Follow up in writing and keep copies of all correspondence.
Can a refused inmate transfer be appealed?
Yes. A refusal that is irrational, procedurally unfair, or gives no reasons can be taken on review to the High Court under the Promotion of Administrative Justice Act 3 of 2000 (PAJA). The court will not choose where the inmate is housed, but it can set aside the decision and send it back for reconsideration.
Get help with an inmate transfer. Our Criminal Law team at Otrebski Attorneys can prepare a properly motivated transfer request, follow up with the Department of Correctional Services, and, where a fair request has been refused without reasons, take the decision on review.
Call 060 500 3098 or book an appointment with our Criminal Law team.
Disclaimer. This article is general information for South African readers and is not legal advice. Transfer decisions are discretionary and depend on the facts of each matter, Department of Correctional Services policy, and bed-space and security considerations at the relevant time. Please consult a qualified attorney at Otrebski Attorneys for advice tailored to your situation.
