Privacy Policy

Otrebski Attorneys Inc. (“Otrebski Attorneys”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and all other applicable South African data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.otrebskiattorneys.co.za, when you contact us, or when you engage our legal services.

Who is responsible for your personal information

Otrebski Attorneys Inc., a law firm incorporated in South Africa, is the “Responsible Party” for the personal information processed through this website and in the course of providing legal services. Our offices are located at 9th Floor, The Spaces, 5th Street, Sandhurst, Sandton, 2196, Johannesburg.

Information we collect

• Information you give us: your name, contact details (telephone number, email address), identity information, and the details of your legal matter when you complete our booking or contact forms, phone us, WhatsApp us, or consult with us.
• Information collected automatically: technical data such as your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies to improve the performance of this website.
• Client matter information: documentation, correspondence, and evidence relating to the legal matters we handle on your behalf.

How we use your information

• To respond to enquiries and provide legal services you have requested;
• To schedule and manage consultations and appointments;
• To comply with our legal, regulatory, and professional obligations, including the Legal Practice Act and the rules of the Legal Practice Council;
• To communicate with you about your matter, including urgent after-hours assistance;
• To maintain records for record-keeping, billing, and accounting purposes;
• To improve the security, content, and functionality of this website.

Legal basis for processing

We process personal information only where we have your consent, where processing is necessary to perform a contract with you (such as an attorney-and-client engagement), where required by law, or where necessary for our legitimate interests as a law firm, always in line with the lawful processing conditions set out in POPIA.

Attorney-client confidentiality

Information shared with us in the course of a legal matter is protected by legal professional privilege and the attorney-client duty of confidentiality. We treat client information with the strictest confidence and disclose it only where you consent, where the law requires it, or where it is necessary to advance your matter on your instructions.

Cookies, analytics, and website measurement

This Website uses cookies and similar technologies to understand how visitors use the site and to improve its content and performance. The tools we use are:

• Google Analytics 4 (deployed through Google Tag Manager), collects anonymous usage data such as pages visited, time spent on the site, approximate location (country/city level), device and browser type, the website that referred you, and interactions with our contact options (for example, clicks on telephone, WhatsApp, or email links, recorded as anonymous events so we can see which contact channels visitors prefer). This helps us understand which content is useful to visitors. Google Analytics data is processed in accordance with Google’s privacy policy, and IP addresses may be transmitted to Google servers outside South Africa.
• Google Tag Manager, a tag-management system we use to deploy and manage the measurement scripts on this Website.
• Google Search Console and Bing Webmaster Tools, verification and diagnostic tools that help us monitor how the Website performs in search results. Cloudflare Turnstile, a privacy-friendly anti-spam check embedded in our booking and contact forms; it runs in the background to distinguish people from bots and sets no advertising cookies. These tools do not track your activity as an individual visitor.

These tools set cookies on your device. You can refuse or delete cookies at any time through your browser settings; the Website will continue to function without them, though we may lose the ability to measure and improve site performance. Where required by law, non-essential cookies are only set after you have given consent.

Analytics data is retained for a maximum of 14 months and is used only in aggregate form, we do not use it to identify individual visitors, and we do not use it for direct marketing without your consent.

Cross-border transfers

Because our analytics providers (Google) operate international infrastructure, some technical data described above may be processed and stored outside South Africa. Where personal information is transferred out of the Republic, we do so in accordance with section 72 of POPIA, relying on the provider’s binding privacy safeguards.

Sharing your information

We do not sell or trade your personal information. We may share it only with: service providers who assist us in operating our practice (under strict confidentiality obligations); courts, opposing attorneys, and other parties where your matter requires it; and regulators or authorities where we are legally compelled to do so.

How long we keep information

We retain personal and client information only for as long as necessary to provide our services, to satisfy legal and professional record-keeping requirements, and to resolve any disputes, after which it is securely destroyed or de-identified.

Your rights under POPIA

You have the right to: access the personal information we hold about you; request the correction or deletion of inaccurate or unlawfully held information; object to the processing of your information; and lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, contact us using the details below or submit a request in terms of the Promotion of Access to Information Act (see our PAIA Manual).

Security

We implement reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Contact us

Otrebski Attorneys Inc., 9th Floor, The Spaces, 5th Street, Sandhurst, Sandton, 2196, Johannesburg. Telephone / WhatsApp: 060 500 3098. For after-hours bail applications: 072 779 0866.